What is stored and for how long
Toqan Router keeps each trace for the retention period of the subscription plan: 14 days on Free, 30 days on Pay as you go, and a custom period up to 365 days on Enterprise plans. Data retention lists what automatic deletion removes and what stays until deleted manually. Spans store the model output, reasoning text included: the thinking blocks and summaries a model returns, plus reasoning token counts. Reasoning expires with the trace it belongs to, and output masking blanks the reasoning text stored with the response. What each value masks covers the rest.Keep sensitive content out of stored traces
Trace Scrubbing
Mask selected fields in stored traces using the
trace_scrubbing plugin.Trace Data Masking
Control which request and response content is written to stored traces, without changing live output.
PII Redaction
Redact personally identifiable information before requests reach the provider, then restore values in the response.